From the day my wife scheduled her day to we arrived at the airport in San Diego I was extremely hesitant and worried.
We arrived at San Diego. Polo who is one of the drivers for the beauty and light team came and picked us up. He drove us to the border and straight to the hospital. During this 35 minute drive from the airport to the hospital he reassured me everything would be safe and that he would never leave our side. He told me that if I was hungry while my wife was in surgery or at any point he would take me to a “safe” restaurant. During our drive from the airport to the hospital polo himself stated that coming to Mexico can cause anxiety. He stated it’s scary coming to another country regardless but it’s even scarier when you are coming for a procedure like a surgery. He stated his entire team is there to make the pt and their family or friends as comfortable as possible. The hotel was wonderful as well as the treatment that was received. Let’s just say that by the end of the first day I felt completely comfortable and safe. Being in another country can cause anxiety however if you step back and look at it bad things can happen anywhere, even here in the US, just be smart when traveling
I have never felt safer than when I had my procedure at Beauty and Light. We always had an escort and all the people even on the street were so friendly. It was great.
Thank you for taking amazing care of my mother, and for caring for me just as much, during her procedure! I had many concerns going into our trip, but they quickly dissolved once we arrived at the clinic. The great medical care she received was only the beginning of our positive experience. The amount of effort that went into arranging our accommodations and transportation (from start to finish) far exceeded my expectations. Each staff member and doctor is a genuinely caring professional whose intrests in their clients go beyond the clinic doors. After we left the hospital, I felt like I was accompanied by long lost friends. Your white glove service and hospitality shows how much you truly care for your clients and their guests.